ADDRESSING THE BENEFIT NEEDS OF YOUR EMPLOYEES AT NO ADDITIONAL COST TO YOU.
The staff at VBS have been the “go to” team for open enrollment for 30 years. We have never wavered from our mission. We make open enrollment easy! We have handled open enrollment for companies from 10 employees to 10,000 employees and beyond. We are trusted to communicate with employees because of our professional demeanor, prompt response, attention to detail, and genuine care for our craft. We know that there is too much at stake to leave details to chance.
VBS handles the open enrollment process from start to finish and on into maintenance mode. There is a tremendous amount of preparation that goes into building a case. We work with our clients to prepare and refine information, and we do ALL of the upload for them. During enrollment we serve as the “answer line” for product questions, technical support, and virtually all inquiries. After enrollment is complete, we make sure that the data transmitted to the insurance carriers remain intact and is entered correctly. We also serve as an ongoing customer service and claims escalation department for the voluntary benefits products. It is very important to us that employees get paid promptly and accurately if they should ever have to use the insurance that we recommend.
Standing behind each and every promise, product, and client is the most important part of our company culture. We pride ourselves on having the latest and greatest in technology combined with a very old school approach to work ethic. As technology, compliance, and the corporate environment have changed, so has VBS. The one thing that will never change is our integrity and our value add to your organization. We look forward to working with you and truly appreciate the opportunity to serve.
